event terms & conditions

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We do not offer refunds.  If you purchase a ticket and are not able to attend the event, we welcome you to transfer your ticket to another person within the Ticket Transfer Policy allowances. Please be advised of the deadline for Ticket Transfers.

We have a zero tolerance policy for the upselling of tickets for transfer. If we find that you are reselling your ticket for a higher cost than the publicly listed ticket price, your ticket will be forfeited as null and void with no refund. 

The transfer of ticket holder ownership is allowed if it is communicated in writing by the original purchaser no later than three business days prior to the event start date. The transfer of an event ticket does not include lodging or travel accommodations.

Ticket Transfer Requests must include the following information:

Original Purchaser: 

• First and Last Name
• Email Address used for purchase
• Phone  Number
• Reason for Transfer

New Attendee:

• First and Last Name
• Email Address
• Phone Number

Please send transfer requests to support@thetradeauthority.com

Transfer requests not received by 3 business days prior to the event start date will be DENIED. There are no refunds. 

We have a zero tolerance policy for the upselling of tickets for transfer. If we find that you are reselling your ticket for a higher cost than the publicly listed ticket price, your ticket will be forfeited as null and voice with no refund. 

If you are unable to attend the event, and would like assistance in the resale of your ticket, please contact us at support@thetradeauthority.com

All attendees are required to complete an Onboarding Survey via online form for live in-person events. Onboarding Survey is non-negotiable.  A link to your survey is provided with your Welcome Email after ticket purchase, if you are attending an in-person event.

Portions of this event may be photographed and / or recorded with audio / video for use by The Trade Authority in its sole discretion. Any and all attendees of the event consent to be recorded and / or photographed while in attendance. Attendees are not eligible for any compensation in any fashion for use of video or photography containing any attendee's image or likeness.

Should you need any assistance with event registration, please email support@thetradeauthority.com